Voicemail setup won't record my name

[Shouldvegone2EE]

I am trying to set up my voicemail by calling 123 and following the steps. I set up my pin, no problem. When it asks me to say my name I wait for the beep, say my name, press hash and it says "Your name has not been recorded" then asks me to try again. I try a few more times then it hangs up on me.

I have tried customer services and been put through to second line support who were absolutely useless and just kept reading the instructions to me and telling me I must be doing it wrong.

[JonathanB]

Hi there,

I've tested recording a name greeting just now, and we don't seem to have any widespread reports of issues doing so. Are you still experiencing the same issue?

Thanks,
Jonathan