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E-signature

I haven’t received my e-signature to completed my order and I’ve spent hours on the phone and live chat only to be told ‘just wait everything is ok’.Who can help me with this e-signature?

adriaen by • Fledgling
  • 1555 Views
  • 2 replies
  • 0 likes

50120 Code No presales on UK Three Plus App

Hi, I was waiting for a reward in the Three Plus App this morning fro pre sales tickets at 3 Arena, Dublin. I am a UK customer. I found a code I can send the text "Plus" to and then "Music" to receive codes but says message failed. Is this an Ireland...

Stormee by • Fledgling
  • 3700 Views
  • 5 replies
  • 1 likes

Not much time

Disappointed to be told:Your contract ends on 15/07/2023 but don’t worry – we’ll be sending you some important info by post to tell you about your options.Why such a short time?Why sent by post? Why not email (with post as an option)?I assume it is i...

Crispa by • Fledgling
  • 1563 Views
  • 2 replies
  • 0 likes

Refund

My three phone had a fault and i went to apple who said they could fix it for £620 and three would refund us if we had the receipt. I was a bit dubious as it’s a lot of money, so called three first who assured me yes we do the refund and takes 3-5 wo...

Roaming

I am currently on holiday in spain for 2 weeks and set a spend cap of £30 to cover the £2 a day roaming charge. Today my mobile data stopped working When i spoke to an advisor online, they said it is because the spend cap includes your contract charg...

JoR by • Fledgling
  • 2540 Views
  • 2 replies
  • 0 likes

Monthly Roaming Cap

I am abroad, and have been spending £1.67 per day to unlock GoRoam (in Madrid).Today I received a text saying I have reached my 12GB Roaming Data cap. My plan is unlimited data. I have been aboard for 2 days, and have categorically used nowhere near ...

Genuine/ scam call?

Hello, received call today from 01182114158.Is this a genuine promotional department or is it a fraud and should I somehow protect myself now?Thank you

Aya by • Fledgling
  • 3233 Views
  • 2 replies
  • 0 likes

Phone is out of contractin touch.

I've had 2 messages saying that my phone is out of contract and that 3 will be in touch, but this hasn't happened. Also my phone (about 3 days ago) SMS function stopped and I can't make phone calls. Payments still being made. Not sure what's happenin...

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