Worldwide data roaming limit

OJ · a month ago

Hi,

I would like to increase my worldwide data roaming limit, but can’t find the correct options over phone and the live chat has me going in circles. How do I achieve this? Thanks.

OJ

PeteG · a month ago

Hello there.

The team should be able to increase that for you in most cases. It's normally sitting at around £45 by default, but can be increased as long as you main credit limit is also sufficient. I'm not sure if the main credit limit is something that's getting in the way, or something else, but it might be worth highlighting to the team that you'd like to check the credit limits to make sure they are set as you need them to be.

Pete.

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PeteG · a month ago

Hello there.

The team should be able to increase that for you in most cases. It's normally sitting at around £45 by default, but can be increased as long as you main credit limit is also sufficient. I'm not sure if the main credit limit is something that's getting in the way, or something else, but it might be worth highlighting to the team that you'd like to check the credit limits to make sure they are set as you need them to be.

Pete.

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.