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Cancelling mobile broadband contract

So after months of issues with my connection, I have had no choice but to find an alternative provider. However cancelling my mobile broadband contract seems to be the most difficult thing to actually get sorted. Apparently there is a specialised tea...

Cancel my add-on please

I would like to cancel my add-on. I can see in the app it says if it's less than 48 hours before my allowance refreshes I need to call you to cancel my add-on. I am trying to call but there is no option for this

23 epic Samsung prizes

Hi everyone, I received an email in Feb saying that I won the 23 Samsung prizes which was amazing. I sent a reply email stating my name address and stuff like that. They haven't sent a reply email and I don't know when the items are being sent. Hope ...

Adam535 by • Fledgling
  • 3731 Views
  • 5 replies
  • 0 likes

Can’t change my password

Hi, I have an issue logging in because I forgot the password. Once I tried to change my password, the system keeps saying the new password I put (the one to confirm my new password) doesn’t match. It’s been like this for a long while and I can’t acce...

Samsung Smartwatch Pairing Add-on

SMARTWATCH PAIRING I've been with 3 for 10 years and want to add my Samsung smartwatch to my contract. 3 advertise smartwatch pairing for both apple  and samsung smartwatches but I can't get the add-on. I get mix messages, the store I visited said 'y...

Simon1 by • Fledgling
  • 3649 Views
  • 2 replies
  • 1 likes

Fraudulent contracts in my name

Hi all I have received notice from credit agencies and bank that 5 new contracts have been set up in my name!. On calling THREE they are unable to use the reference numbers attached to the new direct debit mandates. These numbers are written by THREE...

Coburn01 by • Fledgling
  • 2463 Views
  • 2 replies
  • 1 likes

Best solution How do I stop promotional SMS messages from Three?

I don't mind the occasional promotional message, but it is not unusual to receive several messages from Three each day. Please can somebody tell me where/how/if it is even possible to stop these? Where do I opt out? Thanks.John

Skywaves by • Fledgling
  • 7237 Views
  • 5 replies
  • 0 likes