I recently attempted to use my Cineworld voucher code ([insert voucher code]) to book a ticket, but the system is stating that the code has already been used. However, I have not redeemed it before, and I am unsure why this error is occurring.
I have double-checked the code, ensured it is entered correctly, and verified that it has not expired. Despite this, I am still unable to use it. I kindly request your assistance in resolving this issue, as I would like to use the voucher to book a movie.
Please let me know how this can be rectified at your earliest convenience. I would appreciate either a reissued voucher or a resolution that allows me to redeem this one.
Looking forward to your prompt response.
