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data share apple ultra 2 set up

Scotsim
Fledgling

i cannot get my apple ultra 2 watch to connect to mobile services, when trying to initially set up i receive a 403 forbidden message. My watch is paired to my phone. Can anyone advise on this issue. 

3 REPLIES 3
MichaelP
Community Support Team
Community Support Team

Hello @Scotsim,

Were you able to follow the guidance shared in the thread? If so, has the connection issue been resolved?

Thanks,
Michael



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JonathanB
Community Moderator
Community Moderator

Hi @Scotsim,

I do recall another recent topic Galaxy Watch Ultra LTE - 403 Forbidden and in this case it seems like the error was a temporary one. So perhaps if you try again later this will work,

In some past Apple errors we've found it helpful to clear your Safari History and Website Data in the iPhone's settings.

You can try setting up the pairing plan over mobile data as opposed to whilst the phone is connected to Wi-Fi.or vice versa.

Let us know if any of these suggestions seem to help.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Superstar

As long as you’re using an Apple iPhone there shouldn’t be an issue. You can only pair like for like on Three;eg Apple Watch to iPhone,Samsung Watch to Samsung phone etc,you get the idea. If you’ve done this and still having issues contact customer service on 333.