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Smart watch pairing on a samsung watch 5 LTE

Really disappointed that after purchasing a Samsung watch with LTE that three have told me I can't access smart watch pairing because it isn't currently available for existing customers. I have had my contract with three for over 10 yrs and never con...

Amy2709 by • Active
  • 6180 Views
  • 7 replies
  • 0 likes

Three pre-sale tickets 5 seconds of summer

Hi, ticket master is showing that there is three presale tickets available for the 5 seconds of summer concert, which go on sale on 12/04/2023. However, when I check the three rewards app I can not find the show listed at all. I am just wondering how...

Roaming Malaysia

Am i correct in that Roaming is not currently available in Malaysia on a pay-as-you-go can access wifi networks but cannot receive calls ? Is there a way to access voice mail messages during this time ? 

Extra Charges - Data Roaming

I’m currently traveling in Vietnam. My account shows high Extra Charges as does my last bill (the latter I expected). However since the last bill period I have been purchasing a Data Passport every day so cannot understand what the Extra Charges are....

graeme25 by • Fledgling
  • 1630 Views
  • 1 replies
  • 0 likes

International

Hello,I am currently in Italy, arrived yesterday. Last week, I upgraded my contract with 3 to make sure to have access to roaming abroad. However, when I arrived, my phone did not connect to any local provider (data roaming is on). I cannot use the p...

CG by • Fledgling
  • 3470 Views
  • 4 replies
  • 0 likes

Best solution Switching PAYG plan

Hi, I am on the old PAYG plan and have just seen that the "New PAYG" has packs which are cheaper than the add- ons I currently use. Is there a way to switch plans, as the guy on the chat says I can only keep my number if I switch to a contract, which...

Three failing to refund

Wife’s iPhone stopped working. Spoke to 3 who advised making a Genius Bar appointment and having the phone assessed (18 months into a 2yr contract). Apple said no life in phone at all, go back to 3. 3 in Basingstoke gave us a piece of paper advising ...