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payg

Teo
Fledgling

payg data pack expired 07 nov 2024 but cannot create a new data pack

1 REPLY 1
KateS
Community Support Team
Community Support Team

Hey @Teo,

Hmm, that's odd. Was it a one-off Data Pack you purchased?~

Are you trying to load a new Data Pack on the app or website? 

If you're still having issues, reach out to our Customer Service team and they'll be able to apply the Add-on to your account. 

Thanks,
Kate



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