- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 09-14-2024 12:03 PM
Hi,
I'm considering getting 3 5G Outdoor Hub + Eero, but I have 2 questions regarding NAT.
I want to use it for gaming on Xbox. What type of NAT does it use? Is it CGNAT or regular NAT, such as Open or Moderate?
If it's CGNAT, can I get it removed by contacting 3 support or obtaining a static IP from 3
Regards,
Gaz
Solved! Go to Solution.
on 09-16-2024 03:35 PM
Hi @GazCBG,
Our Broadband services should use regular NAT rather than CG NAT by default. We only use CG NAT for our mobile APN three.co.uk but a Broadband service should be on the APN 3internet by default. We don't offer static IPs however.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 09-16-2024 03:35 PM
Hi @GazCBG,
Our Broadband services should use regular NAT rather than CG NAT by default. We only use CG NAT for our mobile APN three.co.uk but a Broadband service should be on the APN 3internet by default. We don't offer static IPs however.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 09-19-2024 01:00 AM
This is one of many questions i was asking on my first post but someone flagged my post as SPAM which is not very helpful. I'm a three customer, who's also trying to get information to add the home broadband package to my account at this rate its not looking good.