I am desperate for some help with returning an item to three. Can you please support me. I've tried using the online chat on 7th Oct, 17th Oct and 21st Oct. Each time I was told I would be sent a jiffy bag which didn't ever arrive. So I called the business care team on 23rd Oct and again at 8:30am today and was told that they don't send Jiffy bags but would send me a DPD QR Code. Again this hasn't arrived. I am at my wits end now and so frustrated with Three, I am also being charged for services I have never received. I think court is my only option as no-one seems to be able to help me and it is having financial implication on our business.
