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Help with payment

Sophiematt
Fledgling

Hi can anyone please help I'd like to pay the remaining balance on my three monthly Internet (mifi device) unfortunately I only have the actual number of the sim used. I don't have the account number nor can I remember the password To my three account, when I select "forgot password" it won't allow me to reset the password as I'm not connected to WiFi, (my services have been suspended until I clear outstanding balance) can anyone help me any further so I can make payment now rather later today 

Thank you 

 

1 REPLY 1
JohnD
Community Support Team
Community Support Team

Hey @Sophiematt 

Not a problem, happy to point you in the right direction. 

For future reference, all contact info can be found here: https://www.three.co.uk/support/contact-us

As you advised your services are suspended, you can call the team directly on 0333 338 1031.

Thanks

John D