Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi I don’t know if anyone else has experienced this but I’ve had my broadband hub for 6 months or so now and the speeds have been fantastic no issues, up until a few weeks ago when I noticed the speeds were really poor. I gave it a week or so because...
Hi, A few months ago my NR5103EV2 hub went faulty, three replaced it with a used previous model NR5103E hub which this device is not part of my broadband contract. I contacted them only to be brushed off when i provided the imei number (since it appa...
I've cancel my 5G broadband contract 3 month ago, and I still haven't received the return bag and three is trying to charge me non-return fees. I had 3 phone calls with the customer support and 2 web chats, every time they promised to send the return...
Hi @Three, have home broadband and use the NR5103EV2. Most of the time it is working just fine with reasonable speeds however it is disconnecting quite a few times, all the lights on the router are showing correctly however the internet signal is do...
Hi everyone,For the past 48 hours I noticed that my internet speed got significantly slower, upon opening my router settings I noticed that router which was previously on SA ONLY is now on Sna/Na. when I try to put it back on NA again, i just simpl...
So Three issued us a 5G hub, on a rolling contract, when my wife and myself lived at a previous house last year through to this year. The device/service seemed a bit unreliable, and dropped out a lot, but we dealt with it. But then, from end of Jan -...
Ever since I got three broadband (been almost a month), the service checker has said: "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing". Not my actual post code but near enough: CV34 6R...
Hi there I'm wondering if anyone is able to help with my Three 5G Broadband. I've had it for about 8 months and it's been great but for the past week there have been issues with the upload latency. This leads to constant lag when playing online compu...
Background: I have my own ASUS router run Merlin firmware, set port forward for a few self hosted services which works great with my old Zyxel 5G hub in IP pass through mode(My ASUS router get real IP start from 9x)since I change to three’s outdoor h...
I have requested to return the 5g hub twice, on the 11th of April and again on the 18th of April. Neither of those time the return bag has arrived, and I was never contacted by the delivery company either.When contacting Three today, the agent can on...
