- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 10-10-2025 07:22 PM
I have been a Three customer for many years and have been using the 5G BB service without any issues for nearly 4 years as a result I find my self with 2 routers on of which is from my previous contract and no longer used - this is a Huawei H122-373 5G router and I am aware that this still belongs to Three as per T's & C's however given it's age and have never been asked to return it - is it possible instead of sending to recycling as i imagine would happen if returned it - Can i get permission to Dontae it to my Grandson who could use it at UNI as it still has some usefulness left and would it work with another network if that was possible?
Solved! Go to Solution.
on 11-10-2025 02:01 PM
Hello there.
My understanding is that you would be asked to return it once your contract is ended. To know for sure though, it would be best to speak to the team on chat or by calling so that the account can be checked.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 11-10-2025 02:01 PM
Hello there.
My understanding is that you would be asked to return it once your contract is ended. To know for sure though, it would be best to speak to the team on chat or by calling so that the account can be checked.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.