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on 08-08-2025 12:53 PM
I am experiencing latency issues looks like a common problem. The download and upload speeds are great in general I get over 100Mbps download and over 50Mbps upload problem is i am struggling to load web pages and often have voice issues on incoming live camera feed.
Any quick fix solutions would be appreciated I have also moved the unit onto my roof in the hope of solving the problem it certainly increased the upload speed but the latency is still prevalent.
Thanks
Andrew
on 04-09-2025 10:25 AM
Hello @AndyLH,
It's a shame to hear about these latency issues. I can see that the very helpful @MymsMan offered some advice about rebooting the hub to help with latency.
Were you able to give this a try? If so, please let us know how the service has been over the past month.
Thanks,
Michael
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 08-08-2025 04:55 PM
I have been able to resolve periods of high latency by rebooting the hub to get an a new WAN IP address, sometimes it has needed two or three reboots.