cancel
Showing results for 
Search instead for 
Did you mean: 

Latency - 3 outdoor hub

AndyLH
Fledgling

I am experiencing latency issues looks like a common problem. The download and upload speeds are great in general I get over 100Mbps download and over 50Mbps upload problem is i am struggling to load web pages and often have voice issues on incoming live camera feed.

Any quick fix solutions would be appreciated I have also moved the unit onto my roof in the hope of solving the problem it certainly increased the upload speed but the latency is still prevalent.

 

Thanks

Andrew

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hello @AndyLH,

It's a shame to hear about these latency issues. I can see that the very helpful @MymsMan offered some advice about rebooting the hub to help with latency.

Were you able to give this a try? If so, please let us know how the service has been over the past month. 

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MymsMan
Rising star

I have been able to resolve periods of high latency by rebooting the hub to get an a new WAN IP address, sometimes it has needed two or three reboots.