Home
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My 4g speed is less than 10 mps since i started the contract

Rob3
Fledgling

Thursday

Thursday

My 4g speed is less than 10 mps since i started the contract

Labels:
0 Likes
3 REPLIES 3
Rob3
Fledgling

Thursday

Thursday

Hi, my download speed since we have had 3 is terrible unless u watch films at 6am ! We have 3 sims as a family and all the same and in a contract!

0 Likes
JonathanB
Community Moderator
Community Moderator

yesterday

yesterday

Hi @Rob3,

Sorry to hear this, how long has this been since you took out the plan? Are we talking about a Broadband, or phone SIM plan?

Have you been able to check out the Network Status in your area here?

Have you been in touch with customer services, if so what have they advised?

Let us know a bit more about the situation and we'll be better able to offer help and advice from here.

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


0 Likes
Geluk
Key player

Thursday

Thursday

didn't you put your postcode into the NETWORK COVERAGE page before signing?

0 Likes