NO INTERNET

[SHAZLOU]

HELLO

MY HOME BROADBAND AND WIFI ISNT WORKING? BEEN OVER A WEEK NOW

SHARON ****

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[MichaelP · Accepted solution]

Hi there @SHAZLOU,

It's a shame to hear that you've lost connection on your Home Broadband service.

As already noted on this thread, please do not share any personal info, as this is a public forum and it's important to keep your details safe. We've removed this for you already.

As there may be a fault in the area, please keep an eye on the Network Status and Coverage checker to see when this may be fixed. 

If this remains ongoing, please have a chat with the Home Broadband team, who'll pop into your account and discuss alternative options if this continues to impact you.

Thanks,
Michael

[MymsMan]

This is a public forum so I would advise you to delete all of your personal info ASAP.

Have you checked the network status page and have you contacted support by phone or chat?

There currently is a fault in your area

> We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.