The last 2 days my 3 branded ZTE Router has no internet, this was after around 4:30pm and although showed full bars on router, there was no routing to any website etc. Then the following morning it would come back , only showing 1 bar and so slow was almost useless. Then at around 4:30pm again on second day it failed again yesterday, but this time wont even work at all today the following day. I was on the phone for over a hour with 3 different support people and they failed to get it to work and in the end suggested they send me a new router and get me to collect a new sim card in Three store in Southend. At Three store the guy checked sim card and said it was working perfect and I tried it in my phone and for sure it was working perfect there. The guy in store said it was strange as they now had a few other people come in who also live in the Shoeburyness area and they also have no internet. So there is obviously a issue with the cellphone tower or routing for the SS3 9YG area. So can this please be looked into. Support I spoke to were sending out a new router, but this seems a waste as its not a hardware or sim card fault.
