Broadband

MR TRAVIS PRESTON

HOW DIFFICULT CAN IT BE TO MAKE A PAYMENT TO YOUR COMPANY AS I AM FED UP TRYINGTO FIND A WAY TO PAY,  AS USUAL CAN NOT FIND ANYONE TO TALK TO..... NO WONDER I WANT TO LEAVE

Renewed my Three contract today can't connect to router now

renewed my Three broadband contract today and can't connect to Internet since doing this. It was working perfectly up until I renewed my contract. How can I restart it. Rang Three but customer service person couldn't help me. 

Web ui username/password 'incorrect'

I am attempting to set up my home broadband, however, when it asks for the Web ui username/password it tells me that they are incorrect. I have reset the device a couple times and I still receive the same error.Thanks in advance.

Poor speed

MAC IP addressing

I have purchased a wifi extender, and I was reading that I have to change my 3 broadband router to allow MAC IP addresses. So when I add the MAC Ip address that refers to the wifi extender my broadband switches off and I can't connect to the internet...

Why's Three trying to SCAM its customers - I ordered NR5103E V2 package and received NR5103E V1

I finally took the plunge and ordered three's broadband package yesterday which stated that I was ordering this:Note: They advertise the router as being NEW and a Version 2So I basically should have received a new V2:https://devicesupport.three.co.uk...

Can I separate the 2.4ghz and 5ghz networks on Three 5G Hub MC888

Hi there I’m needing my hub to utilise 5GHz however it is only showing as 2.4GHz.when I found a similar issue it said go on the app and adjust the settings there however there is no such section on the app 

5g router has been down all day

My 5g router is on and has been reset multiple times and still no internet. It says connected with no internet. called and they said they closed down all 3g towers however this router gets 4g (doesnt get 5g) it went back on for about 3h and now off a...

PS4 and PS5 will connect to the hub but not the internet

I have had the 5G router for just over a week now. Initially my kids PS4 and PS5 could connect to the internet via WiFi, however after a few hours (and a massive Fortnite update) they stopped connecting to the internet.They both connect to the HUB vi...

Three 5g hub flashing blue light

Ok so we have a three 5g hub in a barn workshop at the back of our house and has been working fine for over a year really good download speeds as we are close to a 5g mast.  We decided to get one for the house also as the speeds are really good, new ...