Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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£50 gift card

Hi all, I signed up to the 5g mobile broadband offer via Compare the Market with a claimable £50 gift card after 75 days. I'm nearly 75 days into the new contract now. How do I redeem the offer? Thank you, James

Jimz by Fledgling
  • 560 Views
  • 7 replies
  • 0 likes

Come on 3 why no Wi-Fi calling on the NR5103EV2

Hello 3 why am I NOt able to connect to Wi-Fi calling and before you say turn it on on your phone , reset network settings and  the dreaded wipe your phone and start again ….. I’ve done all this and my old router still connects to Wi-Fi calling . any...

Pufff by Fledgling
  • 432 Views
  • 3 replies
  • 1 likes

5G Network Problem

Hi, I live in Waterlooville, Hampshire and had up until about 11:50 today been receiving a very good 5G broadband and phone service.Since 11:50 I’ve only seen 4G on the router and my iPhone now has 4G after showing 3G for a while. The 4G is unusable ...

AshleyH by Fledgling
  • 359 Views
  • 1 replies
  • 0 likes

Eu roaming

Hi there, if I upgrade to 12GB of date per month when I travel to Europe am I covered?

Gian by Fledgling
  • 277 Views
  • 1 replies
  • 0 likes

Best solution Slow speed since power cut in the area

Hi there,We have been very happy with our 5g home internet until now, getting speeds of >500mbps.The other day there was a power cut in our area that affected everything including it seems the nearby 5g cell tower. The power cut lasted about 2 hours ...

rburton by Fledgling
  • 695 Views
  • 6 replies
  • 0 likes

passwords

Hi got 2 new 5g hubs,tried setting up today so frustrating spent all day and failed get to the part where on the app says scan QR code which can't  be read,then put in passwords manually which come back incorrect passwords,done factory reset still th...

Broadband

Hi three communitie. I need help my broadband signal is terrible.  I've tried calling with the numbers 1001,1003,  however all it yells me is to put a three mobile number in which I don't have can anyone help 

Tones by Fledgling
  • 290 Views
  • 1 replies
  • 1 likes

Sub 10Mbps download speeds, London

HiI have had my 3 5G Router - Huawei 5G CPE Pro 2 (H122-373) - for a couple of years.  It has generally been fast enough, capable of 200Mbps in the middle of the night but more often 20Mbps in the day. Not so, recently.  I don't see 10Mbps.  I can't ...

NR5103EV2 issues

Well, I have issues with my router NR5103EV2 shorts cuts of internet if there any place to have any kind of firmware upgrade? have now V1.00(ACIR.1)CO also certificates are expired when log in router settings, just need straight forward answer, when ...

Yanios by Fledgling
  • 361 Views
  • 1 replies
  • 0 likes

Missing part in order

Hello everyone, I signed a contract for 5G home internet. I picked up the device in the store. Unfortunately, the box was missing the Ethernet Adaptor PoE. I complained to the store but they told me that they can't do anything and that I should conta...

Alucha by Fledgling
  • 319 Views
  • 1 replies
  • 0 likes
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