Poor connection

BA1 · ‎05-09-2025

We are currently having poor network connection at Broughton Astley Leicestershire down to 4g from normal 5g - does anyone know the cause and when it might be sorted?

MichaelP · ‎08-09-2025

Hi @Sector12,

It's not great to hear that you're experiencing a drop in speeds.

As you've shared that the network coverage and status checker hasn't offered clarity on how this has happened, please have a chat with our Home Broadband team.

We'll do some additional checks and troubleshooting via your account.

Thanks,
Michael

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Bigboy79 · ‎08-09-2025

https://www.three.co.uk/support/network-and-coverage/coverage?tab=2

Geluk · ‎06-09-2025

Put your postcode into 3's NETWORK COVERAGE page to see if anything's happening.