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Poor internet coverage

Joe
Fledgling

I moved from TS4 *** to TS20 *** and since I moved to my new house, I have been experiencing poor internet connection for my home broadband and phone. Please I wish to bring this to your attention as I am on contract with Three network. I can’t continue to be paying for this poor internet connection and network reception. Kindly do something about it 

thank you

  • 5G
2 REPLIES 2
Elliemac42
Active

Going through the same issue I really thought 3 would be a improvement to a lot choice of providers out there 

sc1999
Local celebrity

Follow this link: Network Status Checker - check your signal and get support | Support | Three

What you can do about it I don't know other than talk to customer services. I doubt they will allow you to cancel but they are clearly aware of the issue. I would say that they have no idea when they are likely to instal more capacity to clear the problem. It could be a partial failure or there has been a lot of new building increasing demand. You may be able to get a decent discount for the remainder of your contract, I did.