Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi, I take calls for work through my laptop using Avaya, a system which uses VOIP. Since switching to Three broadband, I have had calls drop/go quiet/go robotic. My IT department have spent a lot of time trying to improve things but on their final t...
I'm currently away from home for a month.My Zyxel NR5103E lost it's connection a few days ago and, as others have reported, it won't reconnect without a reboot (which requires someone being present on-site).I phoned Three's technical support team to ...
I have a ZTE 5G router for home broadband. Excellent signal. Normally 250-300Mbps with occasional dips below 100Mbps in peak times.The last week my 5G has dropped to 10Mbps or less. I've been on to support and they say, no issues with the mast. They ...
I’ve moved the broadband over to Three in October, and it’s the worst decision I made! I’ve constantly had issues with internet drops, download speed and the ping is awful! I WFH and also stream games so need a stable and reliable internet connection...
I have been trying to cancel my broadband since October…. After speaking to customer services 6 times over 6 weeks I finally managed to get a DPD label ( they were making up all sort of excuses for why this took 6 weeks). I finally managed to send ba...
I had cancelled my mobile broadband contract on 27/11/2023 and since then I have raised the request for returns bag 4 times and still haven't received anything.I keep requesting and every time I am promised that I will receive the bag in 5 working da...
Hi,We've recently moved from an area where we received a great 5G connection via the Three Broadband service but we have now moved to an area where we get only 4G. A recent speed test showed that our download speed is only 4.22Mb/s while the upload s...
What do you do if neither the three 5g or Zyxel apps won't find the router?What do you do when 192.168.1.1 login doesn't accept 'admin' and the password given on the label?I haven't got much hair but what's left is rapidly being torn out! TIA for any...
Hello,A mast has been recently installed near our house.I am wondering if there is any information of when it will be activated?Any advice appreciatedThank you
Hi, in the last few months we have been having an issue with our WIFI calling not working intermittently. Its has worked fine before this since we got the broadband 18 months ago. We have 2 phones, one Apple and one Samsung device and are on the late...
