Hello there.
It's sad to hear you're having issues and have decided to cancel. The community here is for users to come and chat to each other about their experiences and products, so no one here will be able to arrange the return.
If you'd like to get that done, please reach out to the Home Broadband Support Team where the account can be accessed and the return can be arranged.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
