Three 5g Hub

[Caitlinnlouisex]

Is anyone else have issues with their wifi tonight? Cant log into the app to check signal strength keeps saying username is wrong have tried resetting hub etc. Have no access to wifi at all. Website says signal is fine on checker?

[JadeF]

Hey @Caitlinnlouisex 

Welcome to the Three Community Page.

That's frustrating. I wasn't aware of a wider issue with the network last night. Does the network checker show anything today? 

A factory reset of the hub would normally reset the password back to the default password noted on the hub. 

Jade