Three broadband

[moods]

I have been using Three 4G broadband from March 2022 and used to have excellent speed. For the past couple of days it has really gone down, I have to wait for ages for pages to download, is anyone else is experiencing the same? Any clue if it's a global issue?

[JonathanB]

Hi @moods,

We'd like to take a closer look into this for you. I've sent you a PM to get you in touch with some colleagues.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

[Threlly]

The problem with the coverage checker is that it's a fabrication.
Mine has been showing the same message for over 10 months, others have reported similar behaviour.
Three 5G and ADSL is over-subscribed and under invested.
That's about it.
The service has no bandwidth left and it's showing.

Yet, the management team are taking their bonuses and the dividends are being handed out.
We on the other hand, will get nothing.

My 5G broadband is reduced to sub 5MBps speeds in the evening.
My 4G phone is faster using wi-fi sharing.
As soon as optical fibre hits (soon I hope) Three are history.

[Geluk]

You need to put your  postcode into 3's NETWORK COVERAGE page; simples 🙂

[sc1999]

Use link below: Network Status Checker - check your signal and get support | Three

[moods]

Our systems haven’t reported any network problems.

Use coverage checker to see the usual signal strength in this area.

We’ll check that this information is up to date every 30 minutes. (last updated 06:45 pm 07 October 2023). 

This is what network status checker says.

[Anonymous]

The network checker isn't reliable. 

I recommend trying to end the contract and go elsewhere. 

[sc1999]

Have you tried the network status checker?

Network Status Checker - check your signal and get support | Three