12-12-2023 12:35 PM - edited 12-12-2023 12:52 PM
I have discovered that it is possible to connect a normal landline phone to my 5G home hub router (ZTE888) to make and receive calls. As it is a DECT phone, I can then have multiple extensions, giving me the multi-room equivalent of the land line service I used to have.
However, currently the home hub is offered as a data only service, and you will be charged if you make 'out of plan' calls, even though the Terms and Conditions you're sent say they will be free to non-premium numbers.
I have suggested to Three that allowing calls to be made and received via the home hub SIM would make their 5g home hub package even more attractive.
However, I think it will take more than me to persuade them.
So if you agree, please like or reply.
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12-16-2023 07:44 AM - edited 12-16-2023 08:01 AM
Jonathan,
I want to use it like a land line, with multiple extensions in different rooms.
I think there are a lot of land line users who are put off from using the Home Hub, because it means they will no longer have a home phone number or the convenience of not having to take a phone with you when you move around your house. So you should really ask non-home hub users what's putting them off. For me, the other big one was losing all internet coverage. For that reason me and my partner have moved one of our mobiles to a provider that doesn't use the Three Network
Also, since the home hub has a data connection, it must also have a voice and SMS connection too .
12-13-2023 07:05 AM - edited 12-13-2023 07:20 AM
Three seem to be missing a trick, as I think many home owners enjoy the convenience of using multiple DECT phone extensions from a single land line home phone number. This would provide an equivalent, but much cheaper, service using the hub SIM as your home number.
This would also mean you could continue to use the DECT phones you had with our land line.
Added to which, if you move home, you can take the hub and home number with you.
on 12-14-2023 05:58 PM
Hey @Phil53124,
I have passed this feedback on from couple of community members, but as you say it'll take more for us to consider this sort of change. I can see your point of view, but to use the service, you do need mobile coverage, and also we support Wi-Fi calling.
I'd be really interested to see how many customers do agree with you though.
Thanks for passing on the suggestion and feedback
Jonathan
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12-16-2023 07:44 AM - edited 12-16-2023 08:01 AM
Jonathan,
I want to use it like a land line, with multiple extensions in different rooms.
I think there are a lot of land line users who are put off from using the Home Hub, because it means they will no longer have a home phone number or the convenience of not having to take a phone with you when you move around your house. So you should really ask non-home hub users what's putting them off. For me, the other big one was losing all internet coverage. For that reason me and my partner have moved one of our mobiles to a provider that doesn't use the Three Network
Also, since the home hub has a data connection, it must also have a voice and SMS connection too .
on 04-26-2024 11:11 AM
My solution was to use the three 5g SIM data only hub for broadband, I must say it peforms really well. Then bought this for my landline connection with a cheap £4.99 per month SIm with unlimited calls and text plus 5gig of data on a 30 day contract. See below.
on 05-29-2024 01:43 PM
This would be a good idea as the Router could be used as a failover router if the main Fibre Optic service goes down and still allow phone calls to be made via a standard landline phone plugged into the Three Home Hub.
on 02-20-2024 01:16 PM
Can the DECT connection be used to distribute the internet round the home? I find that the Three hub's wifi is woefully weak and adding extenders slows everything down, being able to use the old phone extensions would be an ideal way of extending coverage
