Apple Watch Ultra 2 Pairing Error

[DeLaBouche]

Hi all,

I’m trying in vain to add my new Apple Watch to my 3 account. The error has been reported before: it’s the ‘fields are missing’ error on the sign in page. This error shows even if you don’t enter any info into the sign in fields, so isn’t an issue with special characters in the password. 

Can anyone help please? It’s a nightmare getting through to anyone so this is my only other option to get this rectified. 

Thank you. 😊

[DeLaBouche]

I may as well have asked the cat to peg the washing out than speak with them to be honest. I know it isn’t their fault (it’s the technicians who can’t resolve the issues inns timely manner), but this isn’t a new issue and still hasn’t been sorted.

[Johnniebbad]

Same issue spent two hours on live chat tried everything, change password to remove special characters. Deleted old watch from I-watch app. Tried with WIFI and with Mobile Network as requested. Changed the default browser.. got told to keep trying and again tomorrow in case it sorts itself out 🙂 FCKN Annoying

[DeLaBouche]

I’ve spoken to customer services on the phone and do live chat. Absolutely no idea how to resolve. 

[sgos01]

same issue for me too

[dg]

Exact same issue here, missing fields. 

[aclon]

I am having this issue, too.

There is a problem. One of the fields is missing.  

I have completed the only two fields on the page.

I have changed my password so that it does not contain any special characters (a possible solution suggested by others). Same error.