Devices – Get support for device related queries

Best solution Galaxy watch 6 pairing plan

I am having problems with my galaxy watch 6 pairing plan I deleted the plan by mistake in the wearable app I told three about the mistake so they cancelled the pairing plan so I could start a new plan in the app which did not work I keep getting this...

Underwhelmed by MiFi…..

I’ve just had the HUAWEI MiFi and I’m sure it can’t be something I’ve done whilst setting it up.Ok it provides a decent internet signal in rooms in my house (can’t be arsed to sign up for a home broadband Wi-Fi deal) but the battery life is absolutel...

Returning a hub nightmare not providing bag

I visit my family each summer for July and August, I pop into the three store and take out the rolling monthly, after a month I cancel with the 30 days notice, but this year I can’t do it in store had to spend over an hour on chat, then was told I ha...

Can someone please help I’m at my wits end!, imei blacklisting not done

Hi I have contacted three now online chat and over the phone countless times to related my imei be blacklisted after being lost on holiday 8th august report3d to three on the 10th when I arrived home. My insurance provider advised me that my imei is ...

Honor 90

Hello All, Has anybody tried the Honor 90? The specs look great for the price, especially the camera. Wondering if it is good or does anybody else recommend a similar phone? Thanks in advance.

Returns bag

I'm starting to lose my tether with Three Mobile...On the 3rd August, I contacted Three Mobile requesting a jiffy bag to return a handset.I signed a new contract with Three Mobile on the 27th July — so I was well within my 24 Day Cooling Period.As of...

Proof of Purchase and Proof of Usage

Hi,I was required to obtain a proof of purchase and proof of usage by my insurance company and the customer service I have received regarding this has been awful.Initially I opened a case using the 3 Live Chat but then 3 days later I received a notif...

Blacklisting iPhone impossible and disappointing service

Hello,I'am trying to blacklist my lost iPhone and it's seems impossible. I have tried calling 333 but there is no option where I can speak with an agent, been trying for 1h all the options to get to an agent and there is no such thing. Also can't fin...

Data

Can I use my phone in Tenerife

Blacklisting a phone

I lost my phone on 17th July 2023and asked three to blacklist the device. They told me three times over the web chat that they had done it yet they never done it. Then I raised the complaint on 06th august 2023 and finally managed to speak with their...