Devices – Get support for device related queries

“There’s a problem” pairing Apple Watch with iPhone

I’m aware this is basically a massive club of people being completely chinned off by Three when it comes to errors surrounding Apple Watch mobile data. Just curious, is anyone else stuck on “There’s a problem” at the moment? I’ve had all the errors t...

Apple Watch Impossible to Pair with Three

For the past 2 days I've been bounced around Three's Support Network with no solution to a somewhat simple issue. It seems like the "Technical Support" team and even the "Senior Technical Support" team have no clue as to how to fix an Apple Watch Net...

Best solution Upgrade fee (Why)?

This is really a question rather than a moan. I fancied upgrading my iPhone 12 to the new iPhone 15 pro max with the same SIM card and number. Three offered me a good price with no upfront payment. BUT wanted £492 early upgrade fee. When I wanted to ...

Smartwatch Pairing iOS 17

Trying to set up my Apple Watch on my new iPhone 15 Pro Max with the mobile service set up but when it takes me to the three log in page, I enter my details but this error keeps appearing. ‘THERE IS A PROBLEM’’one of the fields is missing’There no ot...

iphone 15 Pro max Delay

i pre ordered the iPhone 15 Pro Max on the 15th at around 3pm after the site was playing up for so long… was expecting it to arrive yesterday, heard nothing from Three since and my order is still pending. Apparently some have been delayed and receive...

Probelems with setting up a smartwatch pairing mobile plan

Can someone help. I have a Samsung watch pro 5 LTE smartwatch pairing plan that wOULD not pair with my DEVICE AS ERROR 53305 states that i already have a paired device. After nearly 5 weeks three compliants dept stated that they will cancel smartwat...

iPhone 15 pro pre-order

Did anyone receive pre-ordered iPhone 15 Pro today? I ordered on 15 September and I was told it would be delivered on 22nd September, but so far nothing and my status is still shown as pending in MY3. I contacted Three support on chat and they keep s...

Apple Watch Ultra 2 Pairing Error

Hi all,I’m trying in vain to add my new Apple Watch to my 3 account. The error has been reported before: it’s the ‘fields are missing’ error on the sign in page. This error shows even if you don’t enter any info into the sign in fields, so isn’t an i...

Samsung galaxy watch 6 classic paring.

I have had this problem for the last two days with my Samsung galaxy watch 6 classic. At 1st they merged my sim to the esim so both ran off the same number, phone works fine off the esim but watch just kept saying setting up service please wait, wait...

Apple Watch Pairing Error

Hi. In May of this year I upgraded to the new Apple Watch Ultra from a series 7. I followed the correct steps and removed my old watch and then tried to re pair my new watch. When trying to activate the new watch I kept getting an error occurred afte...