Devices – Get support for device related queries

Best solution Data and voice Sim for Samsung Android tablet

My husband has a Samsung Galaxy Tab S8 Ultra with a sim only plan from Plusnet - which uses the EE networkPlusnet mobile is closing, so he has to find an alternativeHe has been told by Three, on more than one occasion, that he can only have a data on...

My samsung flip phone has decided to not open fully

HelloMy Samsung Flip phone has decided not to fully open and I am unable to use the top screen.Do I contact Three as this is under contract or Samsung direct please to get repaired as under warranty?Please can you provide me contact numbers to help a...

iPhone 15 pro max delivery day but no phone.

So today was the day my new iPhone 15 pro max was meant to be delivered. I spoke with three chat shortly after 8am to check all was in order and they said to expect my text with a time slot today. I left the conversation feeling pleased that I don't ...

Confirmation email

I bought a phone on Saturday (today being Monday) and everything went well except that I didn’t get a confirmation email of my order , is that normal or should I look for help.thank u

Issue getting SIM card activated

I’ve just taken out a 2nd contract via the Three website for a mobile broadband dongle which arrived via DPD on Friday. Surprisingly the sim wasn’t active and on calling customer service,I’ve been told it may take 72 hours to activate it.I have no nu...

unknown device

hiya was looking at my attached devices via wifi and spotted a unknown device called TIZEN mocking a device unabel to connect to my wifi none of my devices are called tizen

Hello. what can I do?

yesterday I upgraded to a phone. iphone 15 128gb. I paid £60 upfront but I don't see it in my account. at upfront it shows 0£, how is it possible to pay 60£ and it doesn't show in my account? I think I was lied to, who stole my money?? I went to the ...

Xbox Won't Connect

I've had 3 mobile broadband for over a year and had no issues with my xbox connecting to the router or xbox live before. Now out of the blue my xbox will connect to the internet but refuses to connect to some of the Xbox live services, saying that bo...

Where is my Pixel 8 order?

It is already 12 October which is the release day of Google Pixel 8 but I still haven’t received any email or SMS from Three and DPD about my order and delivery.It is very disappointing that Three UK is not delivering the phone on the release day whi...

No network connection in Jammu, India

Hi all, I was told when renewed my pay monthly contract earlier this year that I would not have any trouble using my phone abroad in Jammu, India, as go roam was active. However, I have received no network related messages and even on checking for ne...