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on โ08-09-2023 11:33 AM
Good morning
I had a Apple Watch 8 delivered this morning everything has set up fine except the mobile service (cellular) I put a screen shot of what is coming up, it says all fields are not filled but they are
โanyone have any idea?
on โ08-09-2023 07:29 PM
Your image isn't showing; try again.
on โ08-09-2023 08:31 PM
Have to wait for an admin to approve it
on โ08-10-2023 01:10 PM
It says there is a problem one of the fields are missing, the only fields are email and password, both that are filled ๐คท๐ผโโ๏ธ
on โ08-16-2023 02:57 PM
Hi @Bexwentworth,
Did you get a chance to read my reply to your PM? Did the steps there, or the team I linked you to manage to help?
Thanks.
Jonathan
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on โ10-03-2024 07:27 PM
I just bought a new apple watch ultra 2 and am getting the same error when trying to pair as above. My three account has been running for a few months with no changes and I know I am filling in the correct username and password as it is the same ones I use to log in on the web. Please help
on โ10-04-2024 05:03 PM
Hello, Andy.
That's disappointing to hear. There's some common steps listen below by a fellow Community member. If those don't work, I'd recommend getting in touch with the Support Team by calling or chatting so that it can be checked out by them.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
โ08-10-2023 06:26 PM - edited โ08-10-2023 06:28 PM
Hereโs some general steps that should help with common scenarios weโre seeing.
on โ08-20-2023 08:14 PM
Hello. I'm also having the same issue trying to buy a plan for my apple watch ultra paired to my iphone 13 pro max. I've tried what you've listed but i'm still geeting the same error as in the screenshot above. Is there anything else I can try?
on โ08-21-2023 08:58 PM
Message @JonathanB and he will help you or put you in touch with someone that can.