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on 03-11-2025 08:24 AM
Who would be able to see through the blocking of a stolen Argos IMEI?
To clarify:
The Mobile Phones (Reprogramming) Act 2012 makes it an offence for a service provider not to block an IMEI when it is reported as stolen.
Tuesday
Hello again @Phana,
Were you able to get the stolen device blacklisted? If it was purchased directly from Three and you have proof of this, we can certainly support you if this remains unresolved.
Thanks,
Michael
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on 04-11-2025 09:02 AM
Hi @Phana
I understand it must be concerning if your phone was stolen but hasn't been blacklisted yet.
I'm going to send you a PM to put you in touch with some colleagues to help with this.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Thanks,
Michael
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on 03-11-2025 11:55 AM
Exactly that, Paddie, we've been going round in circles for ages.
on 03-11-2025 09:14 AM
Your ambiguity is confusing. Are you saying Three haven’t blocked your device even though you’ve requested them to do so or what?