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Stolen phone - it is an offence not to block a reported IMEI.

Phana
Fledgling

Who would be able to see through the blocking of a stolen Argos IMEI?

To clarify:
The Mobile Phones (Reprogramming) Act 2012 makes it an offence for a service provider not to block an IMEI when it is reported as stolen.

4 REPLIES 4
MichaelP
Community Support Team
Community Support Team

Hello again @Phana,

Were you able to get the stolen device blacklisted? If it was purchased directly from Three and you have proof of this, we can certainly support you if this remains unresolved.

Thanks,
Michael



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MichaelP
Community Support Team
Community Support Team

Hi @Phana

I understand it must be concerning if your phone was stolen but hasn't been blacklisted yet.

I'm going to send you a PM to put you in touch with some colleagues to help with this.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Michael



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Phana
Fledgling

Exactly that, Paddie, we've been going round in circles for ages.

Paddiewack
Superstar

Your ambiguity is confusing. Are you saying Three haven’t blocked your device even though you’ve requested them to do so or what?