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Device difficulties

colinbyrneovic
Fledgling

My Galaxy s9 wont let me recieve or make any calls I can text and recieve text. I don't have an option for voLTE in my connection settings. When people call my phone it rings, my device is on, and I dont recieve the call on this device. It wont even let me call 333. Internet was working but has stopped this week only. All this happened about 3 weeks ago, I went to Croatia for a week in between and my phone worked I was able to recieve and make calls but in UK I can NOT

1 REPLY 1
FraserC
Community Support Team
Community Support Team

Ah, sorry to hear this. We understand this'll be frustrating, and we're keen to look into it. Do you know if this is isolated to a particular number, and do you know whether it's happening at specific times of the day? Have you managed to look at any potential network issues on our coverage checker?