Devices – Get support for device related queries

Best solution Blacklisting a phone

My handset was stolen I reported to Police and wrote an email to Three with proof of purchase. They replied it is being looked in to by the relevant team. This morning I went on chat and the advisor said he has processed the blacklisting. It has been...

5G MC801A

Anybody know if the external antennas work on the above HUB. They don't on mine Tried enabling antenna switch but still no improvement....

5G on new phone with existing sim

I am going to buy privately a new phone that is 5G compatible.I have a sim only contract with Three. Will I get 5G with that sim when in an area that has 5G or do I need my sim replaced?

Apple Watch Cellular

Hello, I’ve just moved over from EE to Three, number is porting today! I’ve moved over to the Pay as you go, simply because it still has the free go roam service, and £10 for 20GB is enough for me, but I’m also thinking now that maybe I’ll want the c...

4G / 5G Three Home Signal ?

Hi,Three previously offered a 3G ‘Three Home Signal’ which worked well. with 3G shutting down. Is there a 4G (LTE) / 5G upgrade to replace the 3G ‘ Home Signal ‘ ? ( ps/ I am aware of Wi-Fi calling but this requires Wi-Fi connection where as the ‘ ...

Remove cap from phone

Please can you remove cap from phone thank you

No wifi calling on Samsung A40

I've just installed a software upgrade on my Samsung Galaxy A40, and I can't access WIFI calling (the settings show that its on, but the symbol at the top of the screen doesn't show, and I can't make any calls because the network signal is just about...

Help with iPhone watch

If you have high iPhone watch what do you need to do so you can use your watch and take calls anywhere without having your phone with you

Why no portable 5g mobile broadband router yet?

I resent having had to pay £500 to another company for a portable 5g mobile broadband router. Why only 5g home broadband routers yet, Three? I know 5g home broadband is good but I want to take my Mac out to non-wified places,Three with Your Own port...

Loving my new phone!

Really happy with my new Samsung 20 FE. The only negative is that they didn't do a dark purple version.