Fake iphone 15 Pro Max Delivered

[H8971]

Hi guys,

Just wanted to make people aware that today I had a delivery of my new iPhone 15 Pro Max via DPD. The package was sealed but once I opened the box, I found a fake Chinese copy of the iphone 15 Pro max. I have spoken to Three Customer services who are going to take 5 working days to investigate this issue. 

I am not sure what the outcome will be but hoping they get this sorted soon

Checking online there seems to be a lot of this issue with DPD 

[Delgadolola]

I’ve had this happen to me today ! I’m furious it’s not even the iPhone I ordered it’s a 16 that I ordered I’m so upset I don’t even know if anything will be done about it 

[JadeF]

Hey @Delgadolola 

Welcome to the Three Community.

We're sorry to hear that this has happened to you.

Please reach out to our Complaints team and we can raise this for investigation for you.

Jade

[sc1999]

Was the iPhone box sealed? Were there any signs of tampering.  Frankly I would call crime stoppers and report it.

[Anonymous]

So would I or call the police directly and get a crime number. 

[Anonymous]

Going to show my ignorance here but how do you know it’s a fake? If you believe you’ll compromise Three’s investigation by commenting on here then that’s obviously fine. I’m just curious.

[sc1999]

I think Chinese copies run android.