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Issue with SimplyBook software over 5G network

GRMatthews
Fledgling

I manage a small network of x4 TP-Link WiFi Access Points and switches connected to the internet via a 5G ZTE MC801A router - the system works very well.  The Charity it supports uses PC software called SimplyBook and a module within it for invoicing is called SBPay.me  .   However, the invoicing module won't work over the 5G link but will work across other wired networks.  The tech support at SimplyBook think its a firewall issue ?...does anyone know if I need to change any settings or port forwarding etc in the router or could it be the Three Network blocking the traffic ?  Thoughts and ideas welcome please. 

1 REPLY 1
Avondale
Rising star

@GRMatthews 

Are you using a VPN ? If so, which one ? 

If you are, please search VPN on this forum, as you will find solutions that might help.