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No sky

agf
Fledgling

Unable to view sky via Huwie rooter now.

Everything else works fine on 4g so why no sky on my iPads 

3 REPLIES 3
Geluk
Key player

YOU NEED to Contact SKY.

sc1999
Local celebrity

I blame global warming.

JonathanB
Community Moderator
Community Moderator

Hi @agf,

Sorry to hear this. We've had a few reports of issues with Sky streaming in the past, but no one has mentioned anything like this in a long time now.

Can you let me know a bit more about what you're experiencing please? Is the issue when you try to open a particular sky app, or only when you actually try to start a stream? Are there any error messages?

It sounds like you've got a couple of iPads, are you able to test any other devices with your Three router, how about those iPads on a different Wi-Fi network? Are you successfully using other streaming Apps?

The answers to the above should hopefully narrow down where the problem may be.

Thanks,
Jonathan



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