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Conversations

SIM card

Hello I really need help with my SIM card my SIM card doesn’t work the showing me to give the 10 code but I don’t know Can you please help me 

Margita by Fledgling
  • 994 Views
  • 2 replies
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Can not pair watch to plan

What’s the deal with pairing an Apple smartwatch to threes mobile service?I specifically moved to the three network from another (far cheaper -giffgaff) just to be able to pair and share data with my Apple ultra smartwatch. I can not do that due to v...

Best solution Smartwatch Pairing

Hi! I’ve recently purchased an Apple Ultra 2 and I’ve been having many difficulties activating the mobile data plan to it. I try to activate it and after nearly 11 hours, it was still displaying as activating with a spinning wheel adjacent to it. I c...

Damp Squib Customer Service!

Have had several conversations both on web chat and on the phone with customer services regarding my delayed order, and each time, they are able to provide Zero usable information on progress! BBelow is the transcript of my last web chat to illustrat...

Really fed up now

Can’t even pair my phone data to my watch as I get this message now ! Your Three account is not eligible to enable mobile service on your Apple Watch. Contact Three for more information. Can anyone help as I’ve been in touch to tech support and they ...

ja975 by Fledgling
  • 969 Views
  • 2 replies
  • 0 likes

Smartwatch pairing abroad

Why can’t smart watch pairing be used abroad? I’m confused that I can use my phone data but the watch using the same number cannot. Can anyone explain why?

"one of the fields is missing" solutions

Hi, After 2 days of trying, I got it to work. Issue: "THERE IS A PROBLEM""one of the fields is missing"Solutions:"Watch" > "General" > "Software Update"Charge your Apple Watch while trying to pair on your iPhone. Also, try without charging and leavin...

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