Proof of barring

[Nwochris]

I lost my phone three days ago and my insurance company  is requesting proof of barring letter from you. Kindly please send me a letter regards to that

07*********

IMEI. ***

thanks

[sc1999]

This is a forum of customers and we do not have access to people's accounts. Please follow this link for the info you need:

Reporting your Three device lost or stolen | Support | Three

[Nwochris]

Please send me the link to chat with the team that will help me get the proof of usage and barring for my phone please 

[JonathanB]

Hi @Nwochris,

Sorry if we're having some sort of misunderstanding here, but it's the same link as included in the post you're replying to: https://www.three.co.uk/support/sim-support/reporting-your-device-lost-or-stolen 

You should see an option to open a chat on that page, then once you've passed security the team should be able to help you further.

Thanks,
Jonathan

[JonathanB]

HI @Nwochris,

Please do not share personal or private info on the Community. Please use the link @sc1999 shared to get in touch with the team on chat, who can help with barring and proofs. Please refrain from posting the same message as a new topic multiple times.

Thanks,
Jonathan

[Nwochris]

Good day.  Thanks for your response.  The link you sent me keeps on telling me that I have reached my daily limit of messages whilst my message hasn’t gone through.  This is really frustrating. Please help me 

thanks 

[JonathanB]

Hi @Nwochris,

You weren't directed to private message sc1999, they are a fellow Three customer, if you check they also replied to this thread and shared a link to this page: https://www.three.co.uk/support/sim-support/reporting-your-device-lost-or-stolen 

The Three Community is a public space and almost all members are fellow customers of Three. Please stop sharing your private info here, you need to get in touch with our customer service teams who can help you further.

Thanks,
Jonathan

[sc1999]

I'll save you the trouble and google it for you.

Need help with your Three account or device? | Support | Three