Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Returning a hub nightmare not providing bag

I visit my family each summer for July and August, I pop into the three store and take out the rolling monthly, after a month I cancel with the 30 days notice, but this year I can’t do it in store had to spend over an hour on chat, then was told I ha...

Honor 90

Hello All,            Has anybody tried the Honor 90? The specs look great for the price, especially the camera. Wondering if it is good or does anybody else recommend a similar phone? Thanks in advance.

MartinB by Fledgling
  • 3312 Views
  • 5 replies
  • 2 likes

Returns bag

I'm starting to lose my tether with Three Mobile...On the 3rd August, I contacted Three Mobile requesting a jiffy bag to return a handset.I signed a new contract with Three Mobile on the 27th July — so I was well within my 24 Day Cooling Period.As of...

wharff by Fledgling
  • 887 Views
  • 1 replies
  • 0 likes

Proof of Purchase and Proof of Usage

Hi,I was required to obtain a proof of purchase and proof of usage by my insurance company and the customer service I have received regarding this has been awful.Initially I opened a case using the 3 Live Chat but then 3 days later I received a notif...

are by Fledgling
  • 4656 Views
  • 12 replies
  • 0 likes

Blacklisting iPhone impossible and disappointing service

Hello,I'am trying to blacklist my lost iPhone and it's seems impossible. I have tried calling 333 but there is no option where I can speak with an agent, been trying for 1h all the options to get to an agent and there is no such thing. Also can't fin...

Data

Can I use my phone in Tenerife 

Blacklisting a phone

I lost my phone on 17th July 2023and asked three to blacklist the device. They told me three times over the web chat that they had done it yet they never done it. Then I raised the complaint on 06th august 2023 and finally managed to speak with their...

Saeed by Fledgling
  • 651 Views
  • 1 replies
  • 0 likes

Homan

Hi so basically I have a problem with my three account. I have a account but since the app has updated and I have to re register. When I try to login, somehow the app saying my email address is wrong. Maybe I forgot which email address I use to regis...

Homan by Fledgling
  • 650 Views
  • 1 replies
  • 0 likes

Apple Watch mobile service set up error

Good morning I had a Apple Watch 8 delivered this morning everything has set up fine except the mobile service (cellular) I put a screen shot of what is coming up, it says all fields are not filled but they are  anyone have any idea? 

IMG_6148.png
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
Top solution authors