Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
Hi so basically I have a problem with my three account. I have a account but since the app has updated and I have to re register. When I try to login, somehow the app saying my email address is wrong. Maybe I forgot which email address I use to regis...
Good morning I had a Apple Watch 8 delivered this morning everything has set up fine except the mobile service (cellular) I put a screen shot of what is coming up, it says all fields are not filled but they are anyone have any idea?
I really need proof of usage for my insurance company but over the phone is no help and nothing ever gets sent!! Please help
I wanted to purchase an Apple Watch SE2. Figured I’d go straight to my carrier as it would arrive pre-paired to my number etc. looking at the 3 store and the lead page for the SE proudly states “20% faster than the original SE” so this is the SE2 rig...
I have tried paring my smartwatch with three and it has just hung at setting up service for the last 24 hours.. I can see the order online and it is pending and I try to see more detail and I get an error comes up with the error code as errorUid: ff...
Used the website to upgrade from a Z Fold 3 to a S23 Ultra yesterday. There was no option to "add a smartwatch" while doing so, and trying to add a seperate item wouldn't work because "you already have an order open in the basket". So I finished the ...
Asked for number to be ported fromLebara to Three on Mon 24/7/23 have been told “it’s stuck in the system “ have put old Lebara sim in phone and all ok .Does this mean number will no longer be ported or what happens next? Anyone got any advice thanks
I purchased a new unbranded factory-state phone some years ago. When the sim was inserted, Three took it upon themselves to apply a permanent splash screen, apps, settings and branding it has been impossible to remove since.I have purchased a new pho...
Hi, I’ve been looking to purchase a Apple Watch Series 8, the three.co.uk doesn’t register that I’m logged into my account and doesn’t let me checkout. So I spoke to sales team today, they informed me that I would need an airtime plan as well as the ...
I have had the worst experience with 3 upgrading. been a customer for 10+ years on a contract always had iphones, i switched to a pay monthly 30day sim plan in march this year and decided i wanted to upgrade 2 weeks ago to the iphone 14 and add on th...
