Text messages

[Sang59]

I can't send text to enter competitions, what do I need to do to change this.

[Paddiewack · Accepted solution]

Go to the Three app and increase your spend cap as these texts are obviously chargeable. Alternatively contact customer service who can sort it for you. 

[jr0]

I have an idea that you need to reach out to contact center and request/opt in to be allowed to do "premium" sms/calls. Are you @Sang59  on a PAYG(pay as you go) plan?

[Sang59]

I'm on a contract, I'll contact 3, thank you for all responses. 

[Paddiewack]

Yes that’s a very good point. There may be some sort of premium rate bar needing to be removed.