Hi @sarmandiqbal,
Can you help us understand a little better? Is this about credit on a PAYG, or continuing to be billed for a contract that you don't use anymore?
As @MZone mentioned, this is a question you'll need to ask to one of our support teams, but if you can give us a little more detail, we'll happily help you get in contact with the right people.
JonathanB
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
