Devices – Get support for device related queries

Best solution Device returned but three says not received

I have ordered galaxy that 25 th July while someone advised me cash back offer on Samsung website.. later I found that was completely lie as Samsung off 2june to 2 July purchase via them or other retail including three network.. I completely understa...

Pushy Sales - Decent Deal

I contacted the first Sales guy in which we managed to finally get 45 minutes into the call after a lot of misunderstanding and repeating myself - Got to the moment he was setting up my account and he said that there was errors coming up (not his fau...

Set up outdoor router using Three SIM data-only card

I have an EZR34T outdoor modem/router and want to use my Three data-only SIM card in it. I have used the same card in other modems and I am confident it works as it should. The router recognises the card (i.e. displays the IMEI number) and there is...

Iphone 15 pro max

Hello dear. I am trying to buy an iPhone 15 pro max 256 gb natural titanium and I have a sim contract but the system does not allow me to select my current contract and continue. What should I do?

Additional contract

Hi all how do I get a second contract phone out please

Best solution Honor 200 pro 5g free gift

Hi, I purchased an Honor 200 Pro 5g a couple of weeks back; the phone was supposed to come with a free Harman Kardon Onyx 8 speaker, yet I haven't received the speaker or been given any information on how to claim it. Just wondering if anyone else is...

Samsung Galaxy watch 6 pairing problems with pairing plan

Hi Im using android phone and i bought new galaxy watch 6 classic 4g version but when I'm trying to pair data plan its showing me 3 doesn't provide data plan for your watch and error code -1 if anyone knows about it how to use galaxy watch please hel...

Looking for a return address to 3

I have a parcel I wish to return to3. I’ve contacted customer services and of course they are being unhelpful. I keep phoning them and get assured that the returns label is on it way but in 3 weeks of waiting nothing has arrived. Now they are suppose...

Best solution lost phone

l lost my samsung s23 device in last 12th July in london.can u please put my device on black list Mod note: Post title edited for clarity

MMS not sending

Hi daughter was on iPhone 12 on giffgaff and I was on iPhone 15 with three and I was able to send screenshots to her. Now she has a new iPhone 15 on three and I get the MMS not sent pop up, does this sound correct?Thanks