Devices – Get support for device related queries

Broadband contract ending the end of the Nov, how the bill will be calculated

My minimum term ends on Nov 27, and I'm not planning renew it (already inform support).Direct debit taken out the bill on 21st each month. My question is:I just paid the bill on Oct 21 for the period of Sep 2 - Oct 1, and my Three dashboard shows th...

Data

Hi my Girlfriend wants to buy more data but she couldn't. Her number is 07*********

number transfer

hi i got a new sim contract with three i was with ee so different number and i asked for a number transfer. i got the sim in post on the 25th so Friday and i set it to change today on the 28th Monday and it still hasn’t changed to my old number

Unfair £105 charges

I sent a device back over 2 months ago, a 5g router as I needed for 2 months until I had Sky installed. Then just over a week ago to my horror three decide to email and text me that I owe then £105 as they haven't recieved the device,2 months later!!...

About my trade

How am I going to get my refund for the trade in I did this Ingram micro said my payment will be done on 18/10/24 and up till now it’s not in . They don’t answer calls or reply emails. Am I being fraud or what?

Best solution New watch: E53305-You already have a paired device

Hi So I had an iPhone 14 Pro max with an apple watch and had the smartwatch SIM pairing plan. Everything was working just fine. I've since switched to android - Pixel 9 Pro with a Pixel watch 3. I've been waiting for the watch to be supported, it fin...

Sim only handset upgrade

I'm on a 24m sim only contract but wish to update my handset (Galaxy s10) according to 3 live chat, I can't buy a phone outright and keep my current plan. Is that true? Seems strange

Best solution Working Pocket MiFi on Three

Hi is anyone able to recommend a cheap reliable 4g Pocket MiFi device that works on the Three Network.I tried one yesterday from Amazon and got it working using the three.co.uk APN and it would work for a few mins then go offline, then work again onl...

Data Add on problems

Hi, I have just purchased an unlimited data add on for the month for £25. When I go to the add on section of the app, it says it’s active and is £0 and is not showing up on my bill.I am still getting messages saying my current data is running out. Do...

Trade In - Payment Outstanding

I would just like to enquire whether anyone has actually received the funds for their Three Trade In device?I received an email confirmation 12 days ago confirming payment for my device had been paid straight into my bank account. After consulting wi...