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04-17-2024 09:00 AM - edited 05-01-2024 09:38 AM
*** Update 01/05/2024 ***
Thanks for taking part everyone, this prize draw is now closed, so new comments won't be entered to the giveaway, but we're happy to receive any more feedback about this topic in the replies.
Keep an eye out for a PM from us, we'll be contacting the winners by the 03/05/2024. If you receive a message to confirm you've won, please make sure to reply to this in order to accept your prize. We'll announce all the winning usernames here in the next few days.
Are you ready to Roam?
Make the most of using your phone abroad with our Ready to Roam giveaway.
We’re excited to give you the chance to win 1 of 10 7-day Go Roam passes to unlock your Three UK allowances in any Go Roam in Europe or Around the World destinations.
To enter, comment on the thread below before 09.00 on 1 May 2024 to let us know how easy you find getting your device ready for roaming abroad is with Three.
10 winners will be randomly selected on 2 May 2024 from all eligible entries. We’ll drop the winners a private message between 2 and 3 May 2024. Once all winners have accepted their prize, we’ll update this post with their usernames.
If you don’t want to enter this prize draw, please do not comment on this thread. View full terms and conditions.
For more information on using a Go Roam pass and how to get roaming ready, head to our roaming support page.
on 04-30-2024 02:21 PM
Daughter currently on day one of a Med Cruise. She's in Spain unable to get any roaming. Italy next. Tried logging into account to recieve a code. Code doesn't work! Your system keeps showing 'Sorry we're having technical issues right now' Everyone at their wits end and stressed. Not a great start to a special holiday! Thanks 3
on 05-01-2024 04:59 PM
Hi @IzzyBeddoes,
I'm sorry to hear that your daughter is having a difficult time getting connected in Spain. If the issue is specifically affecting data, she should check that data roaming is switched on in her phone settings.
If she's getting no service at all, it's worth checking manual network or carrier selection in her settings, and testing any other networks which are available.
There's more help on our Roaming settings guide and our Device guides, if you're still finding any difficulties with this, all the ways to get in touch are on our contact us page.
Thanks,
Jonathan
on 04-30-2024 10:22 AM
not very easy!
on 04-30-2024 10:29 AM
Welcome to the Three Community @hwhite1
I'm sorry to hear this. What would you say made this not very easy for you? We'd love to hear more detailed feedback so that we can pass this on.
Thanks,
Jonathan
on 04-30-2024 03:47 AM
I roam frequently and never found it easier to prepare my device. Just a few clicks away on the device to prepare for roaming and then simply getting the go roam pass and you're ready to go! Super simple 🙂
on 04-29-2024 11:58 PM
Nice and easy
on 04-29-2024 10:24 PM
I think it's great, I love that I know how much my bill is going to be, and not worried about extra charges. Was great in USA in January, and Fingers crossed when I go back to see my daughter in August there.
on 04-29-2024 09:19 PM
I travel a lot so I need a reliable service. Three is easy to use!
on 04-29-2024 06:29 PM
on 04-29-2024 12:29 PM
i am finding it very easy!