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Access to 4g/5g on my Samsung A12 phone

Rlcook777
Fledgling

Why does my settings only give me 3g/2g when three have told me that they have sent me 4g availability?

  • 5G
2 REPLIES 2
PeteG
Community Support Team
Community Support Team

It might also be worth doing a Network Settings Reset if you can't see anything in the phones settings 



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Geluk
Key player

All SIMs issued are 4 & 5g compatible; check phone's SIM card settings.