Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I'm having an issue where my mobile data doesn't work on certain apps / gaming apps.My phone isn't used for many other reasons than gaming apps - I either have an incredibly unstable connection (although the connection is 3 bars or 4 bars 5G and 4G) ...
Hi - Just returned from Greece to UK and can't get a working data connection on my iPhone.Tried rebootig phone , resetting 3 network settings , switching off data / airplane model but nothing works.Strangely iMessage functions but nothing else !Any i...
Good morning , I made a SIM plan on the 31st of May , since then I have had no more peace , every 15 days you are discounting the invoice with absurd amounts that I did not contract , I want my refund and that they fix this or urgently cancel
Hello. I've noticed a mast on a street where the associated cabinet is open. I think it's 3 equipment. Where would I report this please?
I am having issues with porting over my number from EE. I picked up the phone on Thursday and was told it would be completed on the day. I waited till Friday, however, it was still not complete. I spoke to Three in-line who advised it would be done b...
I purchased a cellular plan for my smartwatch yesterday, however it was stuck activating for 7 hours. I then contacted support who told me to unpair, then after that it was reset, and now i cant even get the login to appear when trying to add a cellu...
Hi there ,I came from India and got a three sim with firstly 20 pounds data pack but it got exhausted then I got again 20 pounds still faced same problem and than I got the unlimited pack and it show that my cash credit is 29 pounds now and I have ju...
To all three customers out there anyone having trouble re registering again im having trouble with my e.mail tried so many times getting ridiculous and seemingly no help .
hello community, after countless unsolved complaints, I still have problems with internet speed.specifically, I don't have these problems with another operator.I tried the following:-airplane mode-restart the Phone-restart mobile data settings.
Ever since Three moved to using their own SSID at TFL stations I have been unable to connect. I follow the steps and set the EAP method to AKA or SIM (both have been advised on setup steps) and after a short while authenticating get a warning my pass...
