cancel
Showing results for 
Search instead for 
Did you mean: 

Bad signal for two weeks now.

SA1
Regular

the Three signal has been so poor in the Albany Washington (uk) area over the past two weeks.

When checking network coverage it says "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing", so you can't fix the issue in two weeks, perhaps it's time to move on to a more reliable service other than Three because this is just disgusting.

Get it fixed already.

3 REPLIES 3
SA1
Regular

Update: two weeks & 5 days in Albany Washington of little to no signal from three, my unlimited data pack runs out tonight, signal is so poor I can't stay connected long enough to be able to live chat with three to discuss the issue.

SA1
Regular

1000002347.png

Maxine
Community Support Team
Community Support Team

Hey SA1,

Welcome to the Three Community!

We're sorry to hear about the signal issues you're having as of late. Please know not all network problems are the same and, some are a little more complicated. Our team will be working hard on getting this fixed as soon as possible. 

In the meantime, you can get in touch with our Customer Service Team to speak about this.

Maxine



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.