Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2253 Views
  • 0 replies
  • 2 likes

Slow speed

Strangely on the last evening of my 30 day trial my broadband speed has dropped to almost non existent. It's been very good in the previous 29 days, coincidence or throttling? I ran numerous speed tests on at least 7 or 8 different sites and the resu...

Bazowl by Fledgling
  • 44 Views
  • 1 replies
  • 0 likes

NR5103EV2 External Antenna?

hi i recently got a NR5103EV2 three 5g hub in the last month or so, in a bit of a pothole with coverage, quite unstable with the signal even through fibre, hence resulting to this device instead, need some thoughts on some external antennas and the o...

m1 by Regular
  • 37 Views
  • 0 replies
  • 1 likes

Network issues

Hi, Have a three sim and 5g hub, and have no network besides spotty 3g for past 48 hours (not been like this before, normally works fine) - has anyone else been having the same?

lamia by Fledgling
  • 59 Views
  • 2 replies
  • 0 likes

Broadband coverage

Does anybody else experience not having coverage anywhere in London? I’m finding myself bound in a contract and paying for a consistently unreliable service.

FP by Fledgling
  • 80 Views
  • 1 replies
  • 0 likes

Signal issues

Hi , we have a awful phone signal from our house its almost impossible to carry out a conversation!! We have been with 3 for years . Initially we had problems with the signal .This was resolved by 3 supplying a booster box . However the box stopped w...

Trebor by Fledgling
  • 111 Views
  • 1 replies
  • 0 likes

No signal for Portugal despite having roaming. Anybody else?

No phone signal in Portugal.  I arrived yesterday.  Assumed roaming was automati.. Have since bought add on on line but have received nothing.  Cannot use the app because it is dependent on sending a text message for  verificaton, which is useless fo...

raeasy by Fledgling
  • 219 Views
  • 2 replies
  • 0 likes

Best solution 3G to Top-Up. No 3G Web Access.

Just topped up and selected a 10GB Allowance for Internet Access via 3g Network with my phone,  But, cannot access the web.  Error Code 720.

Kirky1 by Regular
  • 255 Views
  • 6 replies
  • 0 likes

Rubbish coverage

Awful coverage. I should never have switched from O2.

Deets by Fledgling
  • 200 Views
  • 4 replies
  • 0 likes

abysmal coverage

I live in SP10 area, I use Galaxy Flip 5 phone. Signed the contract with 3 in September last year and to be honest September can't come soon enough so I can change provider. The whole time I'm with 3 all I get indoors is 1 or 0 bars. Home, work, shop...

dasBOT by Fledgling
  • 278 Views
  • 4 replies
  • 0 likes

Can see the mast but weak signal

I rely on mobile broadband at home as well as for my phone and iPad.   I have a visual line of sight to the mast about 1km away but the signal strength is -120dBm - one or no bars on an iPhone or iPad.   It used to be better than that but Three did s...

TonyR1 by Fledgling
  • 227 Views
  • 4 replies
  • 0 likes
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