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on 09-11-2023 09:32 PM
Have been told I need to provide a invoice number to claim laptop? Of which I have not been given one.
on 09-12-2023 07:36 AM
Not sure but does my3 have an order history in which cade you may find the invoice number or an order number you can use.
on 09-21-2023 11:54 AM
Hi @Guipbooth,
Sorry for the delay in getting back to you, is this a Samsung promotion/giveaway? They offer these with multiple providers and retailers so the terminology won't always line up.
In the past they've been happy to accept the order number or account number, along with the IMEI of the Samsung device we've supplied.
Thanks,
Jonathan
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