Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

@.com

Hello i have questions i have sim three now i am bulgarian but my mobile data not work i started roaming i se from my app i have network but not work my network I Wana to now why my network not work because I pay for sim and call not work

3G to 4G

HelloI currently have a Three mobile. I see Three are switching off 3G coverage shortly. There is no 4G coverage in my area (North Wales) and even 3G is patchy. How do I find out when the switchover will happen and what plans Three have for improving...

Best solution Dead line when number unanswered

I recently had Three turn off my voicemail. Now, when my Three number is unanswered after perhaps 10 rings the ringing tones stop and an endless period of silence on the line begins. The caller does not know what is happening. The other problem fo...

5G Monopole still not live!

TA 5g monopoly was installed some time ago in ME72PZ but it's still not live and 3g is being turned off soon. Can I ask when it will go live please.

No service unless im on wifi calling

for the last few days ive had no service unless i have wifi calling enabled. no issues with the phone. pone is reading the sim fine, done everything i can find. anyone able to help?

Phone doesn't receive calls from EE network

When someone who is on EE network calls me, they can't get in touch it just goes straight to voicemail but they can message me fine. Same vice versa where if I call them, I just go straight to their voicemail but can message them fine. It will someti...

Number port failed

Hi, I recently took out a new contract that is with 3. When signing up they said to request your pac code to keep your old number which I did and gave to them. Unknown to me and as I have found out since, my old number was 3 PAYG so I could not use...

No 4g

So I mentioned to 3 I would be leaving them and the day after I have no 4g on my sim seems like a coincidence? Support say works being carried out in that area. Not impressed as it runs security camerasAny help appreciated coverage check says all hoo...

Lost mobile Data around 5:30pm GMT, still not back yet. Pay as you go Auto renew.

Am in Essex, and can only get mobile data for a few seconds after a device reboot until dropping off again. Operating system suggests I'm out of credit. I have Pay As You Go auto-renew. Anyone else experiencing this?

Data plan

Just put a Data plan and stopped already why is that