How to disable voicemail??

[unholytrinity]

Does anyone know which options to choose in Three's automated support system to reach this mythical 'turn off voicemail' option? The website just says 'call 333' but when I do, none of the call menu options relate to voicemail settings, and there doesn't seem to be any way to reach a human being either.

I hate voicemail, it's the worst!

[threesuxsofar]

I moved to Three to get a better deal than I had at EE where I'd been for years...but I didn't account for how bad the Three customer service was going to be.

Their onboarding is awful. Their automated phone response system is repetitive and really time-wasting. I could barely understand the two people I had to speak to - they must have been calling from Three...

It's amazing that anyone should have to ask questions as simple as activating or deactivating voicemail...

[Moulay32]

After calling 333 from your phone. You need to select options 4, 3, 3, 1 and 3 to cancel voicemail

[4bars]

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@Moulay32 wrote:

After calling 333 from your phone. You need to select options 4, 3, 3, 1 and 3 to cancel voicemail

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Just tried it now. NOt working.

Says "That option is not available"

Will contact support to disable voicemail. What a faff!!

[Matthewhughes23]

• Hi if your on pay as you go go to account setting-manage your account services-then there should be a option for voicemail to be turned on or off

[Russell]

I agree it’s a nightmare 

[BhavThree]

This network is a nightmare...NEVER AGAIN!

[SuziM]

Hey @unholytrinity! Thanks so much for reaching out on the Three Community ❤️

Yeah, as @Geluk says, reach out to us humans on that chat link and we'll get your voicemail deactivated 😁

If you ever need it again, we can turn it back on.

SuziM x

[Georgina12345]

I've been trying to contact you on the phone and on chat and no help.  Please I need to turn voicemail off before tomorrow afternoon as going Abroad

[sc1999]

Hi, this community is not monitored by 3. There are moderators,  not full-time, who dip in and out. You will need to contact 333. Please don't ask why we customers are not allowed to do this for ourselves, obviously we cannot be trusted.