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Rojan
Fledgling
  • I can't login to my 3 account 
2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @Rojan,

I'm sorry to hear you've been facing difficulties logging in. We'll do our best to help, but we'll need a bit more information.

  • Is this affecting My3 on both browser and the App?
  • Are there any error messages displaying when you try to log in, can you share these?
  • Did you previously have access to My3, or has this been an issue since you joined us?
  • Can you share with us what steps you are following and when you run into an issue?

If you can fill me in a bit more, I'll do my best to get you some more help with this.

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


sc1999
Local celebrity

Are you still having problems? If so try calling 333 as they may be able to assist.