Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

No internet dispite paying

HiI purchased a 35 pound unlimited data pack several hours ago (pay as you go) and zero InternetThe contact number is automated and luve chat is non existent, I.e non responsive when I click. Super frustrating and poor service Any advice please

4G Connection

Hi I am currently in the USA and once again am unable to get any 4G connection - it is not only the USA but European countries I have visited in the past couple of years - it is very frustrating as when I leave anywhere with a Wi-Fi connection I lose...

4G/5G connection down today?

Data doesn't seem to be working today, is there a known issue?

Missed calls

I keep getting calls from people saying they'd had a missed call from my number, which, they haven't, I've not called anyone. Are these just scams?

Three rewards app

So got an update for this app today and not I can’t login, won’t accept my login details asks me to register for the app, try to do this and get a something went wrong message and taken back to login details, just wondering who three are using to cod...

iPhone 16 Pro order

Hi everyone, I ordered my upgrade to the iPhone 16 Pro on 24th September and frustratingly was given a delivery estimate of 31st October….. I’m a bit concerned however that I’ve heard NOTHING since then….. it’s still showing on my orders in my accoun...

Best solution Upgrades

Upgrade cheaper data

is it possible to get information on the health of individual masts?

I use an App, Network Signal Info Pro, to get information on which mast I am connected to and the signal strength.It's useful. A year ago I was able to get a partial rebate on my contract for 3 months running because I was getting intermittent and po...

4g

what you been using Nokia 8800 that ain't ready

renewal problems

what's wrong with 3 bot its commodore 64 or something??? seriously?臘