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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2208 Views
  • 0 replies
  • 2 likes

Number port issue

Hi, So I have done my first ever port from EE, normally I don't bother but had the number for a while and it's gone wrong.So the issue is, I can receive calls from landlines but mobile numbers go to my old providers voicemail.  I have been told via o...

Dave6018 by Fledgling
  • 251 Views
  • 0 replies
  • 0 likes

Incomplete porting - cannot receive SMS and Calls

My timeline so far:6th Jan - received physical 3 SIM and inserted it into my Google Pixel 7. This has a new three number.9th Jan - 0800 - Received an SMS from three saying my switching process had begun. 9th Jan - 1000 - Old SIM (LycaMobile) stopped ...

dddalal by Fledgling
  • 377 Views
  • 1 replies
  • 0 likes

why is three going to block older 4G devices

it seems like three is going to block my older 4G device when 3G is turned off, why would three do this. i expect three to provide me with a new device free of charge if they are going to block my 4G device

4g.JPG

Best solution 5g signal

Stupidity I signed up at my mothers a mile away from my home and checked on her phone and it had 5g showing, so a couple of months later I find out that all local masts are 5g bar the one closest to me, so just wondering if there was anywhere that sh...

Robti by Active
  • 416 Views
  • 2 replies
  • 0 likes

Can’t receive calls and texts but can make outgoing ones.

I’ve been unable to receive texts and calls for the better part of 3 months, but I can make outgoing ones. Have raised this issue with 3 about 7 times now, I’ve called support, used live chat, posted on the forum, and contacted support via email. I e...

Removing add-ons

I want to remove an add-ons through the app and a new add-ons but there is no remove option for the older one to remove

Nightmare experience using Three aborad.

Lost my data and calls driving in Italy. Had no sat navigation on a 3 hour trip back to the airport. No option to buy more data as their app didn't work. Lost my 12 year old daughter running for the flight but we could call each other!!!. Had careful...

Complaint

Hi, I am not sure whether to use this forum as a complaint forum as you wont take any of my complaints seriously, you will just do whatever the hell you want, and take whatever organisation that i'm associated with (in a weird way) and get some kind ...

BeejalM by Fledgling
  • 550 Views
  • 2 replies
  • 0 likes

Standard Voicemail Greeting

Does anyone know how set up an automated voicemail greeting? I don’t want to record my name, I just want the generic message. 

MCSN31 by Fledgling
  • 1011 Views
  • 2 replies
  • 0 likes
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